B Independent - health & wellness aids to help you get and stay independent!

Thanks for ordering from B Independent!

When you buy from us, we want you to be completely satisfied.  If you are not pleased with something you ordered, please return it in original condition within 30 days for a full refund of the purchase price (NOTE: Opened CDs, tapes, and software can be returned only if defective, for like-item replacement.  We are forbidden by law to accept returns of personal hygiene items).

Returning merchandise is easy.  Here's what you do...

1. Fill out the Return Form below.  This tells us how to handle the return.

2. Repack the merchandise in the original packing materials we used to ship it to you.  Enclose the completed Return Form.

3. On returns over $50, call 913-390-0247 to get a return authorization number.  Write this number on the outside of the package.

4. Address the package to:

Returns

B Independent, Inc.

14720 S. Seminole Dr.

Olathe, KS 66062

5. Send the package via UPS or insured parcel post.  Please retain the tracking number.

 

Any questions?   We're happy to help.  Call us at 913-390-0247 

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Customer Name:                                           Order #
Item # Description Reason Code * Action Code +
       
       
       
       
       
       
       
       

Comments:

 

 

 * REASON FOR RETURN

 1 Changed my mind

 2 Ordered wrong item

 3 Quality not as expected

 4 Arrived damaged

 5 Defective (please explain)

 6 Other reason (please explain)

 + ACTION CODES

 A Credit original purchaser's credit card

 B Replace item with same product

In case we need to call you regarding your return, may we have your phone number? _________________