Placing an order

Using the secure shopping cart

As you browse our internet store, you may find items you wish to buy.  When you do:

1. Click the Buy button for each item that interests you.  (This does not have to be your "final" decision, as you can easily remove it from your cart later)
2. When you have finished shopping, click Checkout to arrange the purchase
3. Confirm that your cart contains the items you wish to buy:

   If you have changed your mind about a particular item, click Remove and then Recalculate to take it out of your cart. If you wish to increase (or decrease) how many of a particular item you are buying, click the Quantity button to make this adjustment.

    
4. Provide credit card and delivery information.
5. Make sure that the purchase information is correct, then click Submit order.
6. Wait for confirmation that your order has been successfully processed.
7. You will also be notified by e-mail that we have received your order.

Ordering by phone, FAX or mail

Uncertain about using a shopping cart?  If you prefer, you can phone or mail in your order.  Here's here:

Phone - jot down item numbers and quantities, then call us weekdays 972-699-0071.  We'll do the rest.

FAX - print out the order form, complete (include credit card information and signature) & FAX to 913-390-7090.

Mail - simply print out, complete and mail our order form.

Remember too that we are here to help.  If you have trouble ordering, just contact us.

What happens next

Your order should ship within 24 hours.  UPS ground is used for most items.  

If an item is backordered:

• You will be informed of the backorder by e-mail. 
• If the delay is to be short, your order will be held until the backordered item(s) arrive.  If a longer delay is anticipated, your order will usually ship without the backordered item(s).  
• Backordered items that are not due in immediately will ship separately as they become available.  B Independent will pick up the cost of this additional shipment - you will not be charged extra postage.

Once you've entered your order, the rest is up to us.   Just relax and wait for your order to arrive!