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No fuss guarantee
You know what aggravation is. Your life
may be full of it. But not
here. We want you to enjoy shopping with us and to like what you
buy. If you are ever dissatisfied, let us fix the problem...with an
exchange, a refund, and (when appropriate) an apology.
So that at least this little corner of your world remains aggravation free.
What this means
You may return any purchase made
at B Independent for a
period of thirty (30) days, so long as the item is in saleable condition.* When making a return:
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Complete the Merchandise Return Form included with the
shipment. Be sure to indicate whether you wish a refund or an exchange:
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If you request a
refund, we will issue a refund for the amount of the purchase (shipping not included)
within two weeks. |
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If you request an
exchange, B Independent will pay to ship the replacement order. |
Note: Returns over $50 require a return
authorization number: call 913-390-0247 to get. |
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Mail insured via the postal service or send by UPS to:
B Independent Returns
14720
South Seminole Drive
Olathe,
KS 66062
You
are responsible for return postage.
* Regulations prohibit the return of certain personal hygiene items.
Videos, tapes, and CDs can be returned only for a same-item
exchange when defective. Rollators and telephones have a 10%
restocking fee, since they must be totally checked out
before being placed back in inventory.
Questions or problems?
Call us at 913-390-0247
(weekdays
between 8:30 and 4:30, please). We'll be glad to help!
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Products
that help you B... |
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B organized
with
memory joggers, medication reminders, timers &
watches
B
able
with assistive technology, disability & daily
living aids
B
fit with exercise balls, Therabands,
Airex mats, hand exercisers
B
well with organic products
& natural therapies
B
inspired with books, CDs, software, games, puzzles, toys
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Guarantee
